Dr. Jeremy Frank and Associates – Psychological Assessment and Treatment Services

Toronto Psychologists | Dr. Jeremy Frank and Associates

We are Dr. Jeremy Frank and Associates, a full-service psychological practice located in the heart of Thornhill, Ontario. We provide psychological assessment, psychotherapy, and consultation services to adolescents, adults, and couples coping with a range of psychological and emotional problems and life stressors. We also provide expert consultation to various health and legal professionals. ​Our multidisciplinary clinic consists of 14 highly skilled Psychologists, Psychological Associates, Social Workers, and Registered Psychotherapists who are dedicated to providing you with comprehensive services. Our philosophy focuses on improving your mental health and well-being through a collaborative approach. At Dr. Jeremy Frank & Associates, we believe that the foundation of psychotherapy lies in a warm and supportive relationship between the therapist and client. We make every effort to create a safe environment in which our clients feel comfortable sharing and exploring the issues that are troubling them. We incorporate components from a variety of different models of psychotherapy, including psychodynamic, process-focused, experiential, cognitive-behavioural, cognitive-processing, and family systems, that are chosen specifically for each client’s individual situations. Because different people respond to different approaches, we work collaboratively with our clients to tailor the therapeutic experience to what best suits them. We pride ourselves in the diversity of our team and are able to assist people from a range of cultural backgrounds and gender and sexual orientations. We have staff who speak English, Hindi, Italian, Albanian, and Russian.

Some concerns we may assist with include:


Anxiety (excessive worrying, social anxiety, panic attacks, phobias)

Obsessive Compulsive Disorder

Trauma (PTSD)

Sleep Disorders

Personality Disorders

Eating Disorders


Stress Management

Chronic Pain and Related Coping Difficulties

Relationship Problems – e.g., with co-workers, family, friends; difficulties in dating life; pre-marital counseling; marital dissatisfaction/couples therapy

Anger Management

Coping with changes following Motor Vehicle Accidents (e.g., pain and related activity limitations, vehicle anxiety, depression) or other injuries (e.g., pain, significant life changes)


This page is under construction – we will have a link to a page with an introduction to our entire team of 14 clinicians brought online in the next few weeks. In the meantime, please feel free to call Dr. Jeremy Frank at 647-725-1919 ext 100 if you are interested in making an appointment. Based on your difficulties and circumstances, Dr. Frank will be able to make suggestions about who would be best suited to work with you.

COVID-19 Response:

In the midst of the COVID-19 pandemic, we are providing almost all of our services via tele-health video sessions. While psychotherapy being offered online is a relatively new option for clients, there is promising research suggesting that online psychological services can be effective (and even as effective) as face-to-face interventions! 

At Dr. Jeremy Frank & Associates, we have researched various options for online services, and have found that OnCall Health is a great platform for online services that offers excellent security for health information and confidentially. For example, video consultations are encrypted (i.e., protected from hackers), and minimal personal information (only name and email) is required to use the system. This platform also works seamlessly on iPhones and iPads, Android based cell phones and tablets, and even on Mac and PC-based Desktops and Laptops! The process is simple:

  1. You will receive an email with your first appointment time and a link to click on to “visit your account.”
  2. When you click on it, a page will open on your browser and you will be asked to create a password. Go ahead and enter a password that you will remember.
  3. After, click on “Download” to download the OnCall Health App. The App installation will guide you through the process.
  4. Once you open the App, you will enter your email address and the password you selected.
  5. You will then see a button that says Join Call. When you click on it, you will be asked to allow your camera to be used and once you agree, your video session will begin! 

All you need is a phone/computer and a private room where you can feel comfortable to speak openly. We are here for you, and we look forward to going on this journey together. Contact us today to book your next appointment.

Problems We Can Help With

We offer psychological assessment, psychotherapeutic support and results-oriented strategies to help with various problems, including:


Anxiety is a very common mental health challenge that is experienced in a number of forms, including phobias, social anxiety, panic attacks, and more. In general, anxiety manifests as a fear, worry, or sense of unease, and is often accompanied by physical sensations, such as nausea, racing heart, dizziness, muscle tension, and sweating. While it is normal to experience anxiety when dealing with difficult situations, it can become constant and overwhelming. Moreover, anxious thoughts and feelings can lead to behaviours that are maladaptive in the long-term, such as avoidance or excessive preparing, that may maintain or increase your anxiety. If you find it difficult to dismiss or cope with your anxious feelings, or have noticed that your anxiety is distressing and/or interferes with work, school, social situations, or daily functioning, it may be helpful to see a professional. We are ready to support you in conquering your anxious thoughts and feelings!


Occasionally feeling “sad”, “down”, or “blue” is normal. However, when these emotions continue for an extended period of time (e.g., greater than 2 weeks), and become debilitating or unbearable, it may be a sign that you are suffering with a depressive disorder. Most people experience depression as a loss of joy or lack of motivation in their daily lives, and often report that it interferes with their ability to function in several areas, such as work, school, or social events; depression can even make it difficult to get through the day. These feelings may also be accompanied by physical symptoms, including a change in appetite or weight, low energy, fatigue, and sleep disturbances. While depressive feelings may occur as a result of significant life experiences/changes, such as the loss of a job, the death of a loved one, beginning university, or moving countries, this is not always the case. In fact, sometimes we cannot identify the cause of these feelings. We are here to help you recognize the symptoms and effects of depression, and are committed to helping you find strategies to overcome this painful experience.

Motor Vehicle Accidents and Slip and Fall Accidents

Motor vehicle accidents (MVAs) and Slip and Fall accidents can result significant injuries, a number of life changes, and in the development of a number of potential psychological conditions. Following an injury, we may develop pains, which can be debilitating and in some cases, chronic. We may also find ourselves unable to engage in a number of our regular day-to-day activities, such as going to work, spending time with friends/family, or completing home maintenance tasks. The result of being limited in life often results in significant anxiety regarding when it will “get better”. In addition, we may find ourselves uncontrollably thinking about our pain, worrying about worst-case-scenarios, or avoiding activities due to a fear that the pain may worsen.

Moreover, MVAs and Slip and Fall Accidents are commonly experienced as highly traumatic. This can result in ongoing posttraumatic stress symptoms (e.g., nightmares, distressing memories about the accident, negative beliefs about the world, persistent negative emotions, irritability, hypervigilance, and sleep disturbances). We may also develop certain fears of specific situations or activities related to the accident that result in rigid avoidance (for instance, fear of vehicle travel following an MVA). These fears can further restrict normal routine, resulting in a loss of independence and freedom.

Taken together, these profound changes in daily routine and functioning may result in feelings of loss, which can lead to depression. This may lead to a number of other stressors, such as financial strain and relationship problems. We can help you cope with your pain, anxiety, depression, posttraumatic stress symptoms and fears, with the goal of reducing avoidance of activities in order to minimize the restrictions to your daily routine. While some of these restrictions may be unavoidable, we can help you manage this new lifestyle, and adjust to a new routine. A psychological assessment will enable us to diagnose impairments, provide you with feedback regarding your current emotional suffering, and devise and recommend a treatment plan for recovery.

Relationships and Family Concerns

While relationships are often rewarding and significantly enrich our lives, they also require effort and may result in stress or tension when things go wrong. As a result, it is beneficial for couples and families to see a mental health professional to ensure general wellness and satisfaction in their interpersonal relationships, and help mend common problems that can arise in relationships. Our goal is to facilitate open conversations regarding relationship worries, and to provide an effective discussion where you can address your concerns before they become irreparable problems. If you are dealing with significant issues in your relationships and are uncertain about how to proceed, or you are interested in strengthening your current connection(s), we are happy to provide guidance and support to all couples, families, and individuals of various backgrounds.

Chronic Pain and Pain Coping Strategies

Although people often think of pain as a physical phenomenon, pain also has biological, psychological, and emotional components. In fact, research has shown that your attitude and thoughts towards pain can impact your pain experience. For example, those who have a negative and anxious thinking style about pain have been shown to experience worsened pain severity and increased disability related to pain. Moreover, pain that lasts several weeks, months, and even years can result in feelings of hopelessness, anxiety, fear, or anger, which can negatively impact your thoughts and attitudes towards pain, therefore worsening your pain experience in a cyclical manner. As a result, psychological treatments are very important when managing pain and its consequences, as our thoughts about pain have direct connections to our physical experience of pain. Furthermore, chronic pain may result in significant life changes, such as withdrawal of physical or social activities, depression, and disability. Our clinic is proud to provide treatments targeted at improving your physical and emotional health, and helping you cope with your current reality. We will work together to optimize pain coping strategies, help manage your pain, and provide you with the tools to return to the everyday activities you love.

Trauma and PTSD

Experiencing any form of trauma, either in childhood or adulthood, can result in a lasting, negative effects on our mental health and well-being. Amongst other symptoms, individuals who have lived through traumatic situation(s) may experience emotional distress, panic or anger, disruptions in thoughts and feelings, insomnia, sensitivity to certain senses (e.g., touch or sound), nightmares, and/or flashbacks. If these distressing effects do not decrease over time, they may be an indication of Post-Traumatic Stress Disorder (PTSD). Our clinic is trained to provide trauma and pain coping strategies, and have a history in dealing with a variety of sensitive, traumatic events that have occurred in our client’s lives. If you are struggling with the effects of trauma, we are committed to helping you successfully complete treatment and continue on with your life.

Veteran Affairs

If you are experiencing difficulties following your service in the military, our clinic can provide support for you and your family. At Dr. Jeremy Frank & Associates, we empathize with the series of challenges that veterans experience upon returning home. Consequently, our team of psychologists are able to address a variety of issues, including depression, anxiety, relationship problems, PTSD, anger management difficulties, challenges transitioning back into civilian life,  and more. We want you to know that you are not alone – our team is here to provide you with the care and information you need. Our focus is on empowering veterans and their loved ones on their road to recovery. We would be honoured to help you start your journey as well.

Eating Disorders

Disordered eating is widespread in our culture, and can range from mild to severe. This can include anything from intentionally skipping meals, “yo-yo dieting”, emotional eating, or even formal medical or psychological diagnoses of disordered eating. These disorders can impact your mental, emotional, and physical health, and often require a multidisciplinary approach to treatment.

Randi Fogelbaum, MSW,RSW, a social worker at our clinic is the former director of the Eating Disorders Program at McGill University Student Mental Health Services. Bailey Title, RD is a Registered Dietitian on our staff. Under the direction of Dr. Jeremy Frank, our eating disorder clinical team is uniquely positioned to offer a multidisciplinary treatment approach. As a team, we will work together to normalize your eating behaviours, enhance your health, and help you improve both psychologically and physically. If you find yourself constantly thinking about body image concerns, eating, or food, and that these thoughts are distressing or they significantly impair your physical health and/or psychosocial functioning, it may be time to reach out. We are here for you.

Other Emotional Difficulties

There are many other types of emotional and mental difficulties that people may experience over their lives, and thus require support in the form of therapy, to overcome. Examples of these include:

  • Crisis management
  • Grief
  • Anger management
  • Stress and burnout
  • Self-esteem
  • Emotional difficulties associated with illness, pain, or disability
  • Life transitions
  • Mid-life crises
  • Career issues
  • Intimacy issues
  • Intimacy and emotional difficulties experienced by survivors of abuse (sexual, emotional or physical)

All our mental health professionals have solid experiences dealing with diverse mental health challenges. We welcome you to contact our clinic about your specific issue.

This page is under construction. Further pages will be brought online in the coming weeks which will provide further information in regard to our approach to psychological assessment and psychotherapy. In the meantime, please feel free to call Dr. Jeremy Frank with any concerns or questions you may have.

Contact Us

To schedule an appointment, or if you would like to learn more about our practice, please call, email, or complete the form at this link below. Provide a detailed description of your problem, as well as your name and contact information. Our staff are often able to accommodate evening and weekend hours, and we typically return phone calls and emails throughout the day and evening. We look forward to hearing from you! 

Dr. Jeremy B. Frank, Ph.D., C. Psych, C-CAT(MB), CMLE (O)

19 Centre Street,  Thornhill, Ontario, L4J 1G1

Tel: (647) 725- 1919 ext. 100           Fax: (416) 981-7915

​Toll Free: (844) 725-1919

​Email: jfrank@drjeremyfrank.com

The contact information form can be completed by clicking  here:

Service Inquiry – Contact Information Form